Shipping

Once a purchase is made please allow 2-5 business days for your item to be shipped.

Once an item has shipped and has been dropped off in the hands of USPS I have no control over the package. A tracking number will be provided to you via email.

In the case of a lost or damaged package please reach out to your local USPS. I do not work for the USPS and can only track a package along with you once it’s dropped off and thus it becomes out of my control. Luckily, there is insurance with all shipping options.

Materials Information/Quality Control

I am proud to say that every piece that leaves my studio and into your hands is made with the utmost attention to detail and quality. I work with .925 sterling silver and all stones/gems are sourced from reputable companies - I love purchasing from small lapidary artists to insure I use the best quality stones and support other small businesses along the way!

My beaded jewelry is made only with Japanese glass beads, which are known for having some of the best quality beads in the business. Some of these pieces will feature Grade A + B all natural gemstone beads for a little extra bling and sparkle.

Each piece is slow-crafted meaning I truly take my time to produce something special and original. I mean it when I say handmade with heart & soul.

When shopping you will see each listing has a full description of how it was made and what materials/stones are used, so you know exactly what you are getting,

Jewelry Care

If you love your jewelry I definitely recommend having a polishing cloth on hand which I will link below - this way you can take care of your jewelry and fix it from tarnishing all on your own. This will help keep it looking sparkly & clean for the years to come!

It’s recommended to take silver pieces off when doing things like the dishes, showering, being active or taking a dunk in hot springs that you don’t know the contents of. Hot springs are notorious for causing unwanted patina to jewelry. The cloth mentioned above can remove this unwanted patina including any scratches or oils that develop over time. I understand the desire to wear your pieces almost 100% of the time and thats why I highly recommend having a polishing cloth for proper care.

Please note: A lot of my pieces feature patina to accent details & even bring some stones to life so if you do use your cloth, wipe gently as to not remove the patina that is meant to be on there.

Beaded Jewelry: To keep your beads from becoming wonky, it’s best to lay them flat or hang them on an earring holder. This will help keep the beads uniform and keep the string from bending/fraying.

Polishing Cloth: https://www.amazon.com/hz/wishlist/ls/WH2823G8FU5M?ref_=wl_share

Knitted Goods

Chunky beanies were my first small business <3 I love knitting beanies so around Fall/Winter every year I will release small collections here & there of some hand knitted goods.

Why Wool? Wool is naturally breathable, durable, and odor resistant. Along with being a sustainable and renewable resource. It retains its shape and is a great option during cold months due to its insulating properties. Because of these wonderful characteristics you’ll find that I only work with wool - Peruvian wool, cashmere, merino wool, etc.

I do my best to support small business yarn makers too! I find they have the best colors and variety, along with each skein being uniquely its own so no two hats are truly alike.

*** please note, depending on the drop I may use yarn from companies who’s color-ways are not hand dyed.

Sizing: I really only work with two patterns for my hats, they are a one size fits all but ideally fit heads with a circumference of 21-23 inches. I cannot accommodate wether or not the hat will fit or if you will like the look of it, that is solely up to you. But I find these beanies look good on just about everyone!

Due to it’s handmade nature and that no yarn skein is alike, this means no two beanies will fit exactly the same but will be relatively close in size and height. I do my absolute best to provide consistency with my beanies but I’m not a machine.

Care: If for whatever reason you find you need to wash your knitted goods, I highly suggest hand washing/spot cleaning with a wet cloth and laying flat to air dry.

If you find your beanie to be too stretched out, go ahead and throw it in the dryer on low to freshen it up again ** DO NOT do this if your beanie is wet. It will shrink** In the event of a shrinkage, I will not be held responsible and it does not give right to a refund or exchange.

Refunds

Please reach out to me if you have any questions or concerns and we can figure something out together. Your happiness with my goods is very important to me!

At this time I do not accept refunds or exchanges. It is your duty to read each description and decide if a product is for you. Each listing will be full of detail to not lead you astray! By purchasing, you agree that you fully understand and have read up on my policies and care instructions. Thank you for your understanding.

In the rare case of a return or exchange buyer pays return shipping costs.

Please, please, please message me on my contact me page if you need a repair or for anything concerning your order. Messages through instagram can get lost easily.

You can contact me at littlecoyotehandmade@gmail.com or fill out a form on the Contact Me page. Please provide order number for reference.

Please don’t hesitate to reach out if you have any questions!

& I will do my best to get back to you in a timely manner. Thank you.

Customs

At this time the only customs I can make are beaded jewelry and beanies. If you are interested in custom work, or custom colors for bulk orders or something for a special someone or yourself, feel free to message me through my contact me page or at littlecoyotehandmade@gmail.com to see if we can make it work.

Turn around: Depending on your request this can take 2-8 weeks.